SLA-based support
A monthly block of support hours with agreed response times.
Technology services
Software support and legacy modernization
Keep systems healthy and bring legacy software up to date, without disrupting the business that depends on it.
Many businesses run on software that works but is getting harder to change: an old .NET Framework application, a database no one wants to touch, or a system whose original developers have moved on.
We take over support under an agreed SLA, fix what is broken, tune what is slow, and plan a step-by-step upgrade, for example from .NET Framework to .NET 8+, so the business keeps running throughout.
What we deliver
Bug fixing and performance tuning
Finding and fixing faults and bottlenecks in code, queries and infrastructure.
.NET Framework to .NET 8+ migration
Upgrading legacy .NET applications in planned stages, with testing at each step.
Upgrade roadmap
A clear plan for what to fix, upgrade or replace, and in what order.
Technology we use
Where this helps most: Any organization relying on an in-house or inherited system, especially in finance, logistics, manufacturing and education.
How we deliver
One agile loop, from discovery to support
Short sprints, a demo every two weeks and your sign-off before anything goes live.
- 1
Discover
Scope, goals and an honest estimate.
- 2
Design
Architecture, data model and visual direction.
- 3
Build
Two-week sprints with demos.
- 4
Test and review
QA, UAT and client sign-off.
- 5
Deploy
CI/CD to the cloud, or print-ready files, and handover.
- 6
Support
SLA support; new needs start the next loop.
Clients in Pakistan and abroad
A partner in Pakistan, working to your hours
We are a Pakistan-based team serving clients locally and internationally. Working hours overlap with the Middle East, the UK and Europe, with coverage available for US clients.
- A named point of contact and a weekly status update
- Access to the code repository and project board
- Documentation and a handover at the end of each phase
- NDA, with intellectual property assigned to you on payment
Ways to work with us
- Fixed price
- Clear scope, priced per milestone.
- Dedicated team
- Ongoing work, monthly fee per person.
- Time and materials
- Evolving scope, hourly or daily rate.
- Support retainer
- Monthly hours with a response SLA.
Questions
Frequently asked questions
Can you support software you did not build?
Yes. We start by reviewing and documenting the system, then take over support under an agreed SLA.
How does a support retainer work?
You get a monthly block of support hours with agreed response times, used for fixes, small changes and improvements.
Do we have to rewrite our old application?
Usually not. Most legacy .NET applications can be upgraded in stages, which is cheaper and less risky than a full rewrite.
Related services
Tell us what you want to build
Send a short note and we will reply with next steps and a time for a 20-minute call.